We do our best to keep you moving and on schedule, but sometimes your bus or train may arrive late. It may be tempting to blame the operator, but delays are most often caused by the same things that affect other road users:
- Heavy traffic
- Accidents
- Weather/road conditions
- Special events
- Police activity
- Missed signals
- Construction
Still, we’re always looking for ways to improve our on-time performance. This can include making adjustments to schedules, stop spacing, operator training and traffic signal priority. If you have suggestions for improving our reliability, please contact us!
Real-time arrival information is available at trimet.org, by calling 503-238-RIDE (7433) or by texting your Stop ID to 27299. These GPS-based predictions will give you a good idea of when your bus or train is coming, though the factors listed above can affect their reliability.
You can help keep your bus stay on time by being at your stop with your fare ready five minutes before its scheduled arrival. Once you’re on board, make way so others can get on or off, and exit through the rear door when possible. On MAX, don’t hold the doors open.