The Federal Transportation Security Administration (TSA) requires that transit riders wear masks on board vehicles and at stops and stations, and we clearly communicate this requirement on our website, in ad campaigns, on signs and on buses and trains.
Failure to wear a mask may result in denial of boarding, removal, or penalties under federal law. We don’t want our operators and other personnel to become victims of physical confrontations, so if a rider refuses to wear a mask, we report the incident to the TSA as directed.