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Common Questions

General

  • Do you have an update on COVID-19 (also known as coronavirus)?
  • I got a citation from a fare inspector. What are my options?
  • How are you disinfecting buses during COVID-19?
  • What happened to those orange, flashing lights on top of buses?
  • How do I get in touch with TriMet?

Service

  • Where can I find service alerts?
  • Why do MAX and WES trains have to slow down in hot weather?
  • I was running for the bus/train, but the driver left without me
  • Why was my bus/train late?
  • Are dogs allowed on board?
  • The bus drove right by without stopping to pick me up

Bikes

  • Why isn’t there more space for bikes on the bus bike racks?
  • Why isn’t there more space for bikes on board MAX?

Fares

  • Can I pay with cash on buses?
  • Can I still buy unvalidated tickets?
  • How does reloading a plastic Hop card work?
  • How do ticket machines work?
  • Can I pay with my phone?
  • Can I use cash?

TriMet Tickets App

  • What happened to the TriMet Tickets App?
  • Buying Mobile Tickets

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