Common Questions

Service

• Why do MAX and WES trains have to slow down in hot weather?
• I was running for the bus/train, but the driver left without me
• Why was my bus/train late?
• Are dogs allowed on board?
• The bus drove right by without stopping to pick me up

Fares

• Can I pay with my phone?
• Can I use cash?

Bikes

• Why isn’t there more space for bikes on the bus bike racks?
• Why isn’t there more space for bikes on board MAX?