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Common Questions
Common Questions
General
Do you have an update on COVID-19 (also known as coronavirus)?
I got a citation from a fare inspector. What are my options?
How are you disinfecting buses during COVID-19?
What happened to those orange, flashing lights on top of buses?
How do I get in touch with TriMet?
Service
Where can I find service alerts?
Why do MAX and WES trains have to slow down in hot weather?
I was running for the bus/train, but the driver left without me
Why was my bus/train late?
Are dogs allowed on board?
The bus drove right by without stopping to pick me up
Bikes
Why isn’t there more space for bikes on the bus bike racks?
Why isn’t there more space for bikes on board MAX?
Fares
Can I pay with cash on buses?
Can I still buy unvalidated tickets?
How does reloading a plastic Hop card work?
How do ticket machines work?
Can I pay with my phone?
Can I use cash?
TriMet Tickets App
What happened to the TriMet Tickets App?
Buying Mobile Tickets