How can we help?
TriMet Help Topics
Fares and How to Pay
Hop Help Topics
Contact TriMet
Text 503-238-7433
Customer service and safety concerns
7:30 a.m.–5:30 p.m. weekdays
Email hello@trimet.org
Non-urgent customer service and trip planning help
We normally respond within 1 business day
X (Twitter) @trimethelp
Customer service and trip planning help
7:30 a.m.–5:30 p.m. weekdays
Phone 503-238-7433
Customer service and trip planning help
7:30 a.m.–5:30 p.m. weekdays
Real-time arrival information
24 hours a day
Visit us in person
Customer Support Center
Pioneer Courthouse Square
701 SW 6th Ave.
Portland, OR 97204
8:30 a.m.–5:30 p.m. weekdays
Plan your trip on transit
TriMet Administrative Offices
101 SW Main St., Suite 700
Portland, OR 97204
503-962-7505
8 a.m.–5 p.m. weekdays
Plan your trip on transit
Lost & Found
4012 SE 17th Ave.
Portland, OR 97202
503-962-7655
7:30 a.m.–5:30 p.m. weekdays
Plan your trip on transit
Contact Hop
Phone 1-844-694-6722
7:30 a.m.–5:30 p.m. daily
Email help@myhopcard.com
We normally respond within 1 business day
Visit us in person
TriMet Customer Support Center
Pioneer Courthouse Square
701 SW 6th Ave.
Portland, OR 97204
8:30 a.m.–5:30 p.m. weekdays
C-TRAN Customer Service Office
8600 NE Van Mall Dr.
Vancouver, WA 98662