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Common Questions

Lose something on TriMet? We can help re-unite you with your stuff.

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Give us a call at 1-844-MYHOPCARD (694-6722) or get answers to common questions at myhopcard.com.

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Customer service and trip planning
7:30 a.m.–5:30 p.m. daily

Arrival information
24 hours a day

Questions, comments or safety concerns
7:30 a.m.–11:30 p.m. daily

Customer service
7:30 a.m.–11:30 p.m. daily

Pioneer Courthouse Square
701 SW 6th Ave.
Portland, OR 97204
8:30 a.m.–5:30 p.m. weekdays