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Help Topics
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Trip Tools
Planning your trip
Tracking your bus or train
Checking Service Alerts
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Riding Buses and Trains
What can I bring on board?
Animals on TriMet
Lost & Found
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Fares and How to Pay
How to pay with your phone
Do I need a Hop card to ride?
How do passes work with Hop?
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Help Topics
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Managing Your Hop Account
How do I check my Hop card balance or time remaining?
Can I transfer my balance between cards?
Why should I register my Hop card?
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How Hop Works
How do I pay for multiple riders?
How do passes work with Hop?
Do I need a bank account or credit card to use Hop?
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Paying With Your Phone
How do I tap with my phone?
Which kinds of Hop cards/passes can be added to my phone as a virtual card?
I already have a plastic card. Can I add that as a virtual card on my phone?
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Contact TriMet Customer Service
Contact Hop Customer Service
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Check current service alerts
Submit a question, comment or suggestion
Report a safety or security concern
Submit a commendation for an employee
Get help with your Hop card or account