Contact Us

If this is an emergency, text or call 911.

All fields are required unless marked optional.

Please choose a topic below:

Your email address

Your first and last name:

How can we help you?

Please provide your Hop card number (if applicable):

Look on the back of your card, or in your account dashboard on myhopcard.com or the Hop app

Your message:

Tip: Be sure to include the time/day, location and bus/rail line, if applicable. If you can tell us the bus/train number or Stop ID number, that helps too.

4-digit account PIN

This is the 4-digit code you created when you set up your account.

Attachments

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