We work hard to keep riders on time, but sometimes things out of our control cause unexpected delays, detours, stop closures or disruptions. As car drivers might check a traffic report, transit riders can check for active Service Alerts on their bus or rail line. Our team of Service Information Coordinators works with TriMet dispatchers to keep you informed when something is happening that might affect your trip. Here are all the ways you can access Service Alerts:
- trimet.org/alerts: All current Service Alerts and Service Advisories (future planned disruptions due to construction or maintenance, for example) are posted on our website.
- TransitTracker: When you check TransitTracker to find out when your bus or train is coming, we'll let you know about active Service Alerts for that line.
- Trip Planner itineraries: When you plan a trip at trimet.org, we'll include active Service Alerts for the lines used in that trip.
- By email or SMS: You can subscribe to receive major Service Alerts for the bus and rail lines you ride by email or text message. Note: Minor bus delays, detours and stop closures are posted on trimet.org and are included in TransitTracker and Trip Planner itineraries, but we don’t send out notifications for these kinds of alerts by email or text.
- Twitter: Major Service Alerts are published on our @trimetalerts Twitter feed.
- Signs at stations: All TriMet MAX stations, and some bus stops, have electronic signs showing the next arrivals and any major Service Alerts for lines serving that location.