One of the best features of Hop is that your account balance is protected in case your card is lost or stolen. But if you want this protection, you must first register your card at myhopcard.com or on the Hop app. (And remember to report your lost/stolen card as soon as you can!)
Once you’ve registered your card, you can also easily reload your card online and set up Auto-Load, so you’re never stuck without fare. And, if you need to manage multiple cards for a family or group, we’ve made it really easy to do so at myhopcard.com or on the Hop app.