If there’s an emergency or an unsafe situation on board a bus or train, or if you see a suspicious package or suspicious behavior, call or text 9-1-1 or tell the operator. On MAX, you can contact the operator using the emergency intercom near the doors. In an emergency, follow instructions from the operator, TriMet personnel and emergency responders.
To report a non-urgent safety or security concern, you can text or call our Rider Support team at 503-238-7433 between 7:30 a.m. and 5:30 p.m. daily.