Common Questions About TriMet
Riding Buses and Trains
- What is TriMet's new FX service?
- Types of buses and trains
- Riding the bus
- Riding MAX
- Riding WES
- Riding LIFT
Fares and How to Pay
- How do I delete my Hop account?
- Can I still exchange old paper tickets (the pink ones with a foil strip) for Hop credit?
- What will change when TriMet increases its fares in January 2024?
- What is Hop? Do I need a Hop card to ride?
- Is there a reduced fare available for people who qualify based on age, income, disability or military status?
- How much does it cost to ride?
Trip Tools
- Ways to plan a trip on TriMet
- Planning a trip using the trimet.org Trip Planner
- Getting real-time arrival information
- Viewing real-time locations of buses and trains
- Saving your favorites
- Subscribing to email/SMS Service Alerts
About the trimet.org Web App
- Adding a trimet.org shortcut on your phone’s home screen
- I have a suggestion or feature request. How do I submit it?
- The Trip Itinerary I got from trimet.org contains confusing or inaccurate directions. How do I report it?
- I noticed a street, sidewalk, location or bike path that is incorrectly labeled or missing on the map. How do I report it?
- trimet.org and the OpenTripPlanner project
- TriMet website release notes
Security & Safety
- Using TriMet elevators with access control
- Does TriMet work with ICE?
- How do I contact the MAX operator?
- How do I report graffiti or vandalism?
- How do I report a non-urgent safety or security concern?
- What if there’s an emergency or unsafe situation on board?
Ride Issues
- What to do when an elevator is out of service
- I lost something on board or at the stop/station
- There wasn’t room for my bike on the bus/MAX
- Why do MAX and WES slow down in hot weather?
- The bus/train drove past me without stopping
- The bus/train left early