TriMet & Hop Fastpass Help Help Center home page
  1. TriMet & Hop Fastpass Help
  2. Common Questions About Hop
  3. Virtual Hop Card for Android

Virtual Hop Card for Android

  • Can I tap my phone without having the app or a Hop card? Why would I need a virtual Hop card?
  • Do I need to download an app?
  • Do I need a specific kind of phone or OS/app version?
  • Which kinds of Hop cards/passes can be added to my phone as a virtual card?
  • I have a plastic Hop card. Can I convert it into a virtual Hop card on my Android phone?
  • When and where do I need to tap my phone?
  • I have other cards in my mobile wallet. Do I have to specify which card to use when I tap?
  • I have a new Android phone but can’t download the virtual Hop card 
  • What if a fare inspector asks to see my fare?
  • What should I do if I lose my phone or get a new phone?
  • What if I switch from an Android to an iPhone?
  • Can I have multiple virtual Hop cards in my wallet app?
  • Can I have the same virtual card on more than one device?
  • Can I pay for more than one rider with my phone?
  • Does this work with Samsung Pay?
  • It takes a long time to get a response from the Hop reader when I tap
  • What if my battery dies? Will I still be able to ride? Will I get a citation?
  • Why is there a $3 fee for adding a virtual card?

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