TriMet & Hop Fastpass Help Help Center home page
  1. TriMet & Hop Fastpass Help
  2. Common Questions About Hop
  3. Virtual Hop Card for iPhone

Virtual Hop Card for iPhone

  • Can I tap my phone without having the app or a Hop card? Why would I need a virtual Hop card?
  • Do I need to download an app?
  • Do I need a specific OS version?
  • Which kinds of Hop cards/passes can be added to my phone as a virtual card?
  • When and where do I need to tap my phone?
  • Does it require a passcode or Touch ID/Face ID every time I tap?
  • What if my battery dies? Will I still be able to ride? Will I get a citation?
  • I already have a plastic Hop card. Can I add that card to my iPhone or Apple Watch?
  • What if a fare inspector asks to see my fare?
  • Does this work with my Apple Watch?
  • What if I switch from an Android to an iPhone?
  • Why is there a $3 card fee for a virtual Hop card?
  • Can I have multiple virtual Hop cards in the Wallet app?
  • Can I have the same virtual card on more than one device?
  • I bought a virtual card but I don’t see where I can download it
  • What should I do if I lose my phone or get a new phone?
  • I have other credit/debit cards in Apple Wallet. Do I have to specify which card to use when I tap?
  • Can I move a virtual card to a different iPhone or Watch?
  • Can I pay for more than one rider with my iPhone or Watch?

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